Contact information
Customer Support
We are dedicated to helping collectors, hobbyists, toy enthusiasts, and mystery box fans enjoy a safe and enjoyable shopping experience.
Store Information
MysteryToyHub.store
3084 Carroll St
Victoria, BC
Canada
Email Support
Phone Support
1 (250) 883-7151
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday & Holidays
Response times may vary
Support Topics
We can assist with:
- Order inquiries
- Shipping updates
- Return requests
- Product information
- Payment concerns
- Technical issues
- Collector questions
Response Time
Most inquiries receive responses within 24–48 business hours.
We appreciate your patience during high-volume periods.